From Vision to Reality: Understanding the Lockourier Installation Process
For building managers and property management teams in the Canadian multifamily market, upgrading a property with smart lockers is a decision that promises a better resident experience and streamlined operations. While the benefits are clear, the installation process can seem daunting. At Lockourier, we’ve perfected a seamless, step-by-step approach to ensure your transition to total package management is effortless and efficient. We are a special smart locker company that truly supports properties, guiding you from the initial quote to the final installation and beyond.
Lockourier’s installation step-by-step
Phase 1: The Quote and Customization
The journey begins with a conversation. You contact us, and our team of experts listens to your needs. This is where we discuss your property’s unique challenges, from staff burden on concierge resident teams to the need for specific amenities like a food locker or a dry clean unit. We then provide a detailed quote that outlines the perfect comprehensive locker solutions for your space, whether you need our standard main unit and add-on unit or a more complex hybrid locker room. We work directly with architects and planners to integrate our systems seamlessly, even providing Revit and AutoCAD files as part of our 360 parcel management approach.
Phase 2: From Blueprint to Build
Once the quote is approved, our project management team takes over. This is the heart of the installation process. We schedule a visit to your property to take precise measurements and plan the layout. As a 100% Canadian Owned and Installed solution, every aspect of our work is local, from the fabrication of our high-quality parcel lockers to the expertise of our installation team. We handle all the logistics, from delivery to assembly, ensuring minimal disruption to your residents and facilities services teams. We also ensure that the digital locker system is fully configured to your specifications.
Our secure storage systems are built to last and are an invaluable property security solution. We ensure that your investment is a durable, long-term asset that combats porch piracy and stolen package issues. We use our full audit log to check if a lost package has been retrieved or not, taking every step to protect your residents’ property and offer them a hassle-free delivery experience. This meticulous attention to detail is what makes us a special smart locker company.
Phase 3: Activation and Ongoing Support
The installation process culminates with the activation of your new system. Our carrier tech support team in Canada trains your staff on how to use the software platform and manage the lockers. We ensure that the system is fully operational and that both residents and couriers can use it with ease. This is when the real value begins to show. As your partner, we offer dedicated 24/7 tech support to handle any questions or issues, ensuring that your smart lockers always provide a touch of luxury and convenience for your residents.
The Lockourier installation process is designed to be as seamless as possible, ensuring you get the full benefits of a state-of-the-art digital locker system without any of the headaches. Our commitment to total parcel management means we are with you every step of the way, turning your property into a modern, efficient, and secure community.