Video surveillance plays a critical role in enhancing package management solutions. Automated package acceptance eliminates the need for constant oversight of deliveries and pickups, thus alleviating concerns about the safety and security of packages left unattended at residents’ doorsteps.
However, the move to 24/7 automated pickup raises legitimate concerns about unattended interactions with valuable property and how to minimize package theft or loss. In such cases, video surveillance becomes essential. A comprehensive video security system that covers the entire package acceptance area, including lockers or package rooms, is an integral part of a robust package management solution. It provides peace of mind that any problems during the last mile of package delivery are captured and can be addressed promptly.
1. Accountability
In case of a missing package or damage to the locker or package room area, a reliable video surveillance system eliminates uncertainty by providing clear footage of the incident. In cases of missing packages, video surveillance can help determine the reasons for the disappearance and assist in locating the package. Our video surveillance system, integrated with Lockourier smart parcel lockers, allows our support team to identify the specific resident or carrier code used at a particular time and day, providing a layer of accountability. In addition, our system archives security footage for 10 days, providing easy access for any necessary follow-up or investigation.
2. Peace of Mind
The addition of video surveillance not only enhances accountability but also contributes to an invaluable peace of mind. This ease extends to residents who appreciate the dedicated efforts to ensure their well-being.
While 24/7 automated package acceptance provides inherent benefits by saving time and reducing stress, a comprehensive video surveillance solution is essential to strengthening property security and accountability. The system must include strategically positioned cameras for thorough coverage.
3. Security for Managers and Residents
Security is an ever-present concern for both property managers and residents in property management. While much of the review of video footage is aimed at resolving misunderstandings or correcting honest mistakes, the need for vigilance remains. Video surveillance serves as an additional layer of protection, capable of deterring undesirable behavior through its visible presence. It always aims for a seamless and secure experience for residents. In the event of an incident, captured footage enables informed and prepared follow-up action.
Some package management solutions have a single camera, typically integrated into the touchscreen. However, this setup limits surveillance to the immediate vicinity of the touchscreen. To ensure comprehensive coverage, Lockourier strategically installs cameras in locations that provide a panoramic view of the area, such as the wall opposite lockers or Lockourier Room entrances, improving user experience and usability.
By incorporating video surveillance into your package management solution, you can ensure greater security, accountability, and peace of mind for you and your residents.
Want to learn more about the key features of the Lockourier parcel lockers? Let us explain how our systems integrate with major building management systems here!