The Future Of Packages,
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INDUSTRY'S MOST TRUSTED Lockers

Our secure lockers are designed to Exceed your needs.

Our system is optimized for deposit and distribution efficiency. Carriers are provided with automated access to the building and on average it takes a carrier about 10 to 15 seconds to deliver a package to our lockers.

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TRUSTED CLIENT’S FEEDBACK

Clients' Testimonials

Izabela Konopka

The lockers have been an excellent addition to our building, and look fantastic. They are quick and easy to use by residents as well as carriers. The Lockourier team was extremely helpful and patient with all of our questions. Overall a great experience.

Property Manager

Daniels Gateway Rental Communities.

Jamie McDougald

We vetted at all major package locker companies when looking to install lockers in our multi-family properties. Lockourier and Luxer One proved to be the best solution, as the product is far superior and the Canadian-based operations/support team understands our unique needs. Lockourier worked with us every step of the way, customizing our package locker solution from design to installation.

Chief Operating Officer

Deveraux Group of Companies

Despina Konsoulas

The residents at our buildings cannot stop raving about how much they love the Lockourier Luxer One parcel delivery lockers! They provide residents peace of mind when having parcels delivered and help avoid clutter in the hallways. On the management side, Lockourier with Luxer One has always been there to help whenever we’ve needed it and consistently provide great service!

CB_PROPERTY_INVESTMENT_MANAGEMENT_ON_WHITE

Property Administrator

Westboro and Hintonburg

Emma

Lockourier powered by LuxerOne is a very useful parcel system! The locker system keeps the resident’s packages organized and secure. It also makes the courier’s lives easier in terms of keeping track of parcels. During the pandemic, the Lockourier locker system has allowed for less contact when dealing with packages, as only two people handle them (couriers/residents).

Head Concierge

101 Erskine Ave

Beth Spilchuk

The lockers work great! Students love that they can just pop down to grab their parcel quickly and not have to wait at the desk if it is busy. Recently the touchless pick-up option via the phone app has also been really popular. It’s easy to use for students and staff!

General Manager

HOEM on Jarvis

FAQ's

Your questions on our package delivery lockers

How many lockers do I need?

The best way to estimate how many lockers you’ll need is to know your current package volume. If that is not available, then the second best way is to find out the package volume of a similar property nearby. We’ve seen 200 unit properties receive 100 packages a day and others receive 15. When we have the estimated package volume, we look at your demographics and the number of units in your building and come up with a number of lockers for your building. Because package volume is growing by about 20% per year, we will also help you plan for inevitable growth in the future.

How many days will a package typically stay inside of a package locker?

Over 90% of packages are picked up the same day they are delivered. Packages are generally only stored when there is a communication issue (wrong email on initial import) or the resident is out of town.

What are your installation requirements (building type, space, volume, etc.)?

We will create a proposal for you which includes installation specifications. A few important ones to note are: A wired Internet connection with at least 500k upload speed is required. The lockers must fit through the doorway. When choosing a delivery location for the lockers, the more convenient you can make it for the delivery person, the easier it will be to get them on board. And if you want USPS to use the system, the lockers will need to be in the same space as the mailboxes.

Who (the carrier or the property management staff) puts the packages in the lockers?

The goal of the system is to remove management from all package handling, so our systems are designed so that the carriers do the deliveries. However, management has the capability to do the deliveries as well.

How do the carriers know where to put the packages inside the lockers?

Each building has a unique code for each carrier. Management provides the carrier with this code, which they use to access the building through an automated system we set up, as well as make their deliveries. Once logged into the system with this code on the touch screen, they simply select the resident and the size locker they need, one package at a time. The locker door pops open and they place the package in it. The average delivery time is 10 to 15 seconds per package.