Never stress about
Residential Package Locker Solutions
Are you tired of wasting a day waiting for a package or trying to schedule deliveries around your vacation? Do you worry that a package sitting in front of your door all day might accidentally “go missing”? You’ll never be stressed about residential package delivery again, because you have Luxer One intelligent lockers in your building!
Packages are securely stored in our electronic locker system instead of hallways, lobbies or offices. We maintain a full audit log using a software platform for every package and real-time video surveillance so disappearing packages will be a thing of the past.
24/7 access to your packages means you never have to wait an extra day to get the book, outfit or whatever it is you’ve been waiting for.
Simplicity is our number one goal. Nothing changes about how you order online. The only thing that changes is how painlessly you get your packages through the smart locker solutions we offer.
How our Package Lockers work for Residents
Some common questions about Package Delivery Lockers
Will I be charged anything?
How often will I get reminded about my package?
What if I’m out of town when my package arrives?
What should I do if I can't get into my locker?
How do you handle oversized packages?
Is Luxer One in my building?
How do I get a package delivered?
You order the package as you always would, entering your address just like normal. Your residential address is linked to your Luxer One account, so your package will be delivered directly to the secure Luxer One lockers in your building. You will receive a text message or email (depending on your preference) alerting your package is ready to pick up using the access code provided.
Can someone else pick up my package for me?
If my package gets returned, how do I get it resent?
What happens if a package is delivered to me but the carrier cannot find me in the locker system?
If you aren’t listed in the system, the delivery companies can deliver the package to a “house account.” The manager will be notified of the delivery and will reassign the package to you (if you are registered) or they will ask you to sign up and then they will reassign the package to you.